Every enquiry answered, even mid-colour.
Colour appointments run long and the phone doesn't care. FMMS answers on your behalf, quotes the right service, books the slot and brings clients back on schedule.
Now booking
Colour, cuts, treatments and brows.
What hair & beauty salons lose without a system
Enquiries land in four places
Instagram DMs, WhatsApp, Google messages and the salon phone — with no one owning any of them.
Long services block the phone
A three-hour balayage means hours of unanswered calls, and callers rarely try twice.
No-shows on premium slots
A missed colour appointment costs a full afternoon of chair time that could have been rebooked.
Clients drift after one visit
Nothing prompts the six-to-eight week return, so regulars quietly become occasional.
From first enquiry to the next booking
One connected flow, running whether you're free to answer or not.
- 01
Enquiry
A client asks about balayage at 21:40.
- 02
AI reply
Service, price and duration answered from your menu.
- 03
Slots
Only stylists qualified for that service are offered.
- 04
Booked
Deposit taken and confirmation sent instantly.
- 05
Reminder
SMS the day before with a reschedule link.
- 06
Rebooking
Return prompt at your usual colour interval.
The FMMS products hair & beauty salons use most
Premium salon website
A site built around your service menu, stylists and gallery — designed to convert browsers into bookings.
AI chat across channels
Answers price, duration and patch-test questions on your website and social channels in your salon's tone.
Booking with deposits
Stylist-level availability, correct service lengths and optional deposits to protect premium slots.
Review automation
A review request goes out after the appointment, when the client is happiest with their hair.
Rebooking prompts
Return invitations timed to each service interval, so colour clients come back on cycle.
Reminders that cut no-shows
Confirmation, reminder and easy reschedule — freeing the slot early when plans change.
A salon diary that fills its own gaps.
Instead of chasing enquiries between clients, the system captures them, books them and keeps them returning.
- Enquiries answered while you're colouring
- Fewer empty midweek chairs
- Deposits protect long appointments
- More Google reviews from happy clients
- Regulars return on their natural cycle
- Every client and conversation in one CRM
Hair & beauty salons questions, answered
Can clients book a specific stylist?
Yes. Each stylist has their own services, durations and availability, so a client can request Maya for colour or take the first free slot.
Will it handle patch test rules?
Yes. Colour services can require a patch test window, and the system will only offer slots that respect it.
Can we take deposits?
Optional deposits can be required on longer or higher-value services, and are collected at the point of booking.
Does it work with Instagram enquiries?
Yes. Social messages can flow into the same inbox as website chat, so nothing sits unread for days.
Built around how your business actually works.
Tell us how you run the day and we'll shape the system around it — no contract, no lock-in.
Example interfaces shown are demonstrations of the FMMS system.