The complete AI toolkit for local UK businesses.
Pick the tools you need now. Add the rest as you grow. Every solution is designed to make you more bookings, save you time, and feel effortless to use.
Capture More Enquiries
Everything we can build for you
Virtual Receptionist
Answers every call instantly, books appointments and never sleeps.
Voice AI
Natural-sounding voice agents that talk to your customers like staff.
AI Chatbots
Website and WhatsApp chat that qualifies leads and books jobs.
Premium Websites
Fast, modern, conversion-focused websites built around your offer.
CRM
One place for every customer, conversation, booking and note.
Booking Systems
24/7 online booking that syncs with your calendar automatically.
Review Automation
Ask happy customers for reviews at the perfect moment.
Email Automation
Win-back, nurture and promotion sequences that run themselves.
SMS Automation
Reminders, confirmations and offers that get a 95%+ open rate.
Workflow Automation
Connect every tool you use so the busy work disappears.
Lead Capture
Forms, popups and funnels that turn visitors into enquiries.
Sales Pipelines
See every lead, where they are, and what to do next.
Customer Follow-up
Bring back lapsed clients with thoughtful, automated nudges.
Missed Call Text Back
Every missed call gets an instant SMS so the lead never escapes.
How each solution actually helps your business.
Virtual Receptionist
Missed calls are missed money — every unanswered phone goes to a competitor.
A 24/7 Virtual Receptionist that answers calls, books appointments and sends confirmations.
- Capture every call, day or night
- Books directly into your calendar
- Sends instant SMS confirmations
Capture the enquiries that currently go unanswered — every call, chat and form.
Voice AI
Hiring more staff to handle phones is expensive and slow.
Natural-sounding voice agents that hold real conversations with your customers.
- Sounds like a real person
- Handles bookings, FAQs and qualification
- Always polite, always available
Take routine phone admin off your team without losing the personal service.
AI Chatbots
Website visitors leave without enquiring because no one is there to answer.
AI chat on your website, WhatsApp and social channels that converts visitors into bookings.
- Answers FAQs in your tone of voice
- Qualifies leads automatically
- Books appointments in real time
Triple your website enquiries without spending more on marketing.
Premium Websites
An outdated website costs you trust and bookings — every single day.
Fast, modern, conversion-focused websites built around your offer.
- Built for speed and SEO
- Designed to convert, not just look good
- Easy to update yourself
More enquiries from the same traffic, with a brand that justifies your prices.
CRM & Pipelines
Customer details, conversations and bookings scattered across notebooks, apps and inboxes.
One clean CRM with sales pipelines, so nothing slips through the cracks.
- Every customer in one place
- Clear pipeline of every lead
- Smart reminders to follow up
Reclaim hours of admin every week and never lose a warm lead again.
Review Automation
Happy customers rarely leave reviews unless someone asks at the right moment.
Automated review requests sent at the perfect time, with one-tap links.
- Send at peak satisfaction moment
- Increase 5-star reviews
- Improve Google ranking
5–10x more reviews per month — and a stronger local reputation.
Email & SMS Automation
Lapsed clients, no-shows and warm leads go cold without consistent follow-up.
Smart sequences that nurture, win back and confirm — automatically.
- Reduce no-shows with automated reminders
- Bring back lapsed clients
- Stay top of mind
Predictable, repeatable revenue from the customers you already have.
Missed Call Text Back
A missed call usually becomes a lost customer — they call the next shop on Google.
Every missed call triggers an instant, friendly SMS that keeps the conversation alive.
- Instant response, even when closed
- Captures the booking
- Costs you almost nothing per recovery
Recover the majority of missed-call enquiries you currently lose.
One system. The entire customer journey.
FMMS connects the tools and automations your business needs to attract opportunities, capture enquiries, convert customers, build loyalty and understand what's driving growth.
A website alone isn't the product. AI alone isn't the product. The value is everything working together.
- Potential customer
- FMMS
- Conversation
- Booking
- Customer
- Review
- Repeat customer
- Growth
From first click to next booking.
FMMS helps manage the customer journey around the clock while your team focuses on delivering the service customers came for.
Your business. Always responsive.
Calls, website messages and missed enquiries don't have to wait until someone becomes available. FMMS helps businesses respond and move customers towards the next step.
Your business answers — even when you can't.
A natural-sounding voice agent picks up every call, answers real questions about your services and books the appointment while the customer is still on the line.
- Answers 24/7 — evenings, weekends and while you're with a customer
- Knows your opening hours, services and prices
- Books straight into your calendar and updates your CRM
Turn website visitors into conversations.
Answers questions using your business-specific knowledge — pricing, services, availability — then guides the visitor into a confirmed appointment.
- Trained on your services, prices and policies
- Qualifies the enquiry before it reaches your team
- Confirms the booking and schedules the reminder automatically
You missed the call. Don't lose the customer.
Every unanswered call triggers an instant text back. The conversation continues by SMS and ends where it should — with a booking.
- Automatic SMS within seconds of a missed call
- AI continues the conversation and offers real availability
- Nothing sits in a voicemail box waiting for a callback
Calls, chats, prices and availability shown here are product demonstrations using example data, not recordings of real customers.
The first booking shouldn't be the last.
FMMS helps businesses stay connected after the appointment — collecting feedback, encouraging reviews and bringing customers back at the right time.
Turn great experiences into stronger reputations.
FMMS helps businesses automatically request feedback and reviews at the right point in the customer journey.
- Sent automatically after the appointment is completed
- Multi-channel review requests via SMS and email
- Clear reporting on review volume and average rating
Bring customers back before they forget about you.
FMMS identifies the ideal time to re-engage a customer, then starts a simple conversation that ends with a confirmed booking.
- Predicts rebooking windows from customer history
- Sends personalised, timely follow-up messages
- Lets customers book directly from the conversation
Your next booking may already be in your database.
FMMS helps businesses reconnect with previous customers instead of relying entirely on finding new ones.
- Segments inactive customers automatically
- Launches targeted reactivation campaigns
- Tracks responses, bookings and recovered revenue
Interfaces above are product demonstrations using example customer data. Review outcomes depend on your customers — FMMS asks for feedback, it never guarantees ratings.
Growth doesn't end at the first sale.
FMMS keeps the relationship alive after the appointment, turning one-time bookings into a reliable customer base.
Most businesses don't need another tool. They need one system that actually talks to itself.
A website, a booking tool, a CRM and a review tool that don't talk to each other
One connected system — website, AI, CRM, booking, reviews and follow-up all in the same place
Someone has to remember to chase reviews, send reminders and follow up with old customers
Reviews, reminders and rebooking outreach happen automatically, without anyone remembering
Each new tool means another login, another subscription, another thing to configure
One setup, one monthly price, one system to manage
Reporting means checking four different dashboards
One dashboard shows leads, bookings, reviews and revenue together
Support means contacting four different companies when something breaks
One UK-based team responsible for the whole system
FMMS isn't another tool to add to the pile. It's the one that replaces the pile.
It plugs into the tools your business already runs on.
FMMS sits around your calendar, your phone number and your inbox — nothing has to be rebuilt or replaced.
Scheduling
- Google Calendar
- Microsoft Outlook
Conversations
- SMS
- Website chat
Payments
- Stripe
Reputation
- Google Business Profile
- Google Reviews
Connections are configured for you during setup. If something you rely on isn't listed, we'll tell you honestly whether it can be connected before you commit.
Ready to Build a Smarter Business?
Book a free consultation and discover how FMMS could connect your website, bookings, customer communication, AI and automation into one complete system.