The AI virtual receptionist that answers every customer, 24/7
FMMS gives your business a virtual receptionist that picks up every call and message, books appointments into your diary and follows up automatically — built, connected and managed for UK local businesses.
Call that number and our own virtual receptionist will answer.
- UK-based team
- Calls, texts & web chat
- Live in about a week
- GDPR compliant
5 founding places available
We're taking on our first five clients at founding rates. Call answering and missed-call text back, set up for you and free for the first 30 days. If it doesn't win you work, cancel. No contract.
- Set up for you in about a week
- Free for 30 days
- No contract, cancel anytime
What is a virtual receptionist?
A virtual receptionist handles your calls and enquiries remotely, so customers always get an answer — even when you're busy, with a client or closed. Traditional virtual receptionist services use a human call centre to take messages. An AI receptionist goes further: it answers instantly, understands what the customer needs, and books them in without anyone touching the phone.
What your AI receptionist does
Answers every call
Picks up in your business name, day or night, and handles several calls at once.
Books appointments
Checks your real availability and books customers straight into your diary.
Replies to messages
Answers website chat and text enquiries instantly with your services, prices and opening hours.
Texts back missed calls
Anyone who can't get through gets an instant text so they don't go to a competitor.
Passes on urgent calls
Emergencies are flagged to you straight away, with the caller's details.
Keeps your CRM up to date
Every enquiry is saved with who called, what they wanted and what happened next.
AI receptionist vs traditional virtual receptionist services
| AI receptionist | Traditional service | |
|---|---|---|
| Response | Instant, 24/7 | Office hours or per-call charges out of hours |
| Bookings | Books directly into your diary | Usually takes a message |
| Busy periods | Unlimited calls at once | Callers may wait in a queue |
| Follow-up | Automatic texts, reminders and review requests | None |
| Knowledge of your business | Trained on your services, prices and FAQs | Script-based |
A virtual receptionist built for your industry
Every business gets calls differently. We set up your receptionist around your services, your diary and your customers.
How it works
- 01
Understand
We learn your services, opening hours, pricing and how you like calls handled.
- 02
Build
We set up your virtual receptionist, trained on your business.
- 03
Connect
We link it to your phone number, calendar, website and CRM.
- 04
Launch & manage
You go live in about a week, and we keep improving it for you.
What our clients say
5.0 out of 5
based on 20 Google reviews
"They helped me to build a website for my company, very happy with results, getting more booking right now"
"I work as freelancer and these guys helped me to build structure for my new website that i will be using as my portfolio when i am approaching new companies, great job!"
"Really helpful in providing us solutions for our operations"
"They have helped improve my business's presence on Google and overall online performance. They took the time to identify..."
"Since working with them, we've got a CRM and an AI assistant that handles our bookings. We don't have to stay by the phone anymore, and it saves us so much time. Thanks again! Will recommend you"
"Great customer service and variety of services this company offers, recomended"
"It was a pleasure working with you! Very punctual, organised and responsive. Thanks for the support."
Give your business a receptionist that never misses a customer
Book a free consultation and see how FMMS can answer, book and follow up for your business.