An AI receptionist for UK businesses that never misses a call
Your 24/7 virtual receptionist answers every call in a natural voice, answers the usual questions, and books the appointment into your calendar — while you're cutting hair, on a job or asleep.
Call that number and our own virtual receptionist will answer.
What your virtual receptionist does
Most local businesses lose more money to unanswered calls than to anything else. This fixes it.
Every call answered
No voicemail, no ringing out, no missed enquiry — even when you're mid-appointment or fully booked.
Books while you work
Checks availability and drops the appointment straight into your calendar, then confirms it with the customer.
Open 24/7
Evenings, weekends and bank holidays. The calls that used to go unanswered now become bookings.
Missed call text-back
If a call slips through, an instant SMS keeps the lead warm and the conversation going.
Cheaper than hiring
£149.99 setup then £79/month — no salary, no holiday cover, no training, no contract.
UK-based & GDPR compliant
Built and supported in the UK. Your customer data stays in your own CRM.
Live in one week
No jargon, no long project. Three steps.
- Step 1
We learn your business
Services, prices, opening hours, the questions you're asked ten times a day.
- Step 2
We build your receptionist
Scripts, voice, calendar and CRM connected, then tested against real call scenarios.
- Step 3
You go live in a week
Your number is answered 24/7 and we keep refining it every month.
AI receptionist questions, answered
What is an AI receptionist?
An AI receptionist is a voice assistant that answers your business phone in a natural human voice. It greets the caller, answers common questions, takes their details and books the appointment straight into your calendar — without you stopping what you're doing.
Will callers know they're speaking to AI?
It sounds natural and conversational, and it's trained on your services, prices and opening hours. We're always upfront with clients that it's an assistant, and it hands over to you or takes a message whenever a caller asks for a person.
How much does an AI receptionist cost in the UK?
With FMMS it's part of the Growth Package: a £149.99 one-off setup and £79/month, with the features you choose switched on. That's a fraction of the cost of a part-time receptionist, and there's no long-term contract.
Does it work 24/7, including weekends?
Yes. It answers at 9pm on a Sunday exactly the same way it answers at 9am on a Monday, so out-of-hours enquiries turn into bookings instead of voicemails.
Can it book into my existing calendar?
Yes. It books directly into your booking system or calendar, checks availability first, and sends confirmations and reminders by SMS or email to cut no-shows.
What happens if a call is still missed?
Missed Call Text-Back fires an instant SMS to the caller so the lead isn't lost. Most people reply to a text within minutes, and the conversation continues in your CRM.
How long does setup take?
Usually one week. We map your services, scripts and calendar, build and test the receptionist, then go live — and keep improving it every month.
Is it GDPR compliant?
Yes. We're a UK-based team, data is handled under UK GDPR, and calls and contact records live in your own CRM so you always own your customer data.
More questions? Read the Knowledge Centre or see pricing.
Ready to Build a Smarter Business?
Book a free consultation and discover how FMMS could connect your website, bookings, customer communication, AI and automation into one complete system.