Guide · Dental
The dental receptionist: role, salary and how to support your front desk
By Future Momentum Systems · Updated October 2026
What does a dental receptionist do?
Greets patients, books and reschedules appointments, answers calls, handles payments, manages recalls and deals with emergencies – often all at once.
Dental receptionist salary in the UK
Most UK dental receptionist salaries fall roughly between £21,000 and £28,000 a year, with London at the higher end.
The pressure on the front desk
Phones ring while patients are at the desk. Calls get missed at lunch, at opening time and after hours – and missed calls often mean lost patients.
How AI answering supports reception
An AI receptionist picks up overflow and out-of-hours calls, books appointments and handles cancellations, so your team can focus on patients in the practice. It supports your receptionist; it doesn't replace them.